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  • 9). IT Support: What Expertise Do You Need?  By : Joshua Feinberg
    When it comes to small business IT support, expertise is relative and exists at all different levels. In this article, you'll learn more about expertise within your IT support business and what other skills are desirable for you and your employees. You'll find experts at every level of IT support In a big-enterprise IT organization for example, you find everyone from level one help desk technicians up to senior systems engineers, all the way up to the CIO.
    Article Related to: it support, technical, computer support, computer consultant


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