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  • 7). Customer Service - A Lost Art?  By : Craig Binkley
    Copyright 2006 Craig Binkley Is customer service a lost art? Before you answer that question, take a moment and think about the last few times you have gone shopping or out to dinner. Okay, now that you have really thought about it, is your answer any different? Why is it that when we actually DO receive excellent customer service that it makes such.
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  • 8). How to create and run an ezine for profit - Part 3  By : Article Uncle
    We all know that ezines are not just about sending thousands of email every week to keep and attract new customers. It is also about offering insightful and practical content. If you only talk about how great your services and products are, surely your readers won’t stick around for long. But the main concept of an ezine in the first place is to assist you in your advertising needs.
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  • 15). How to make your business a success.  By : pete arkwright
    Respect Respect: The client’s perception of your value, excellence, usefulness, or importance. concede addresses the client’s query, “What can this person or trade do for me?” Respect can be articulated by explicitly answering these questions throughout the sales phase: From this point forward, we will let you in on little secrets that will help you implement this subject into your life.
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  • 18). Marketing Quandaries  By : Alicia Smith
    Being in a quandary prevents you from moving forward in developing and marketing your business. When we're in a quandary, we are in a state of perplexity and doubt. We don't know how to move forward to accomplish those things that are crucial to attracting clients and growing our business. One of the first things we need to recognize about being in a quandary is that we are, in fact, in one! There are a number of easy, simple things that you can start doing today to get yourself out of that place of being stuck.
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  • 24). Building Great Business Relationships  By : Cynthia Morse, CAP
    If you’re in a business relationship with anyone – a client, vendor, or customer – how important is that relationship to you? Do you value the relationship? Do you want to nurture it? A business relationship, like any relationship, is a two-way street. The expectations of both parties needs be clear and easily understandable. Applying the Golden Rule is also a good idea: “Do unto others as you would have them do unto you.
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