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  • 13). Mystery shopping and its importance for stores  By : Joseph Then
    Mystery shopping, also known as secret shopping, is the method by which a store or a company evaluates its employees' performance. In this a person in disguise pretends to be a shopper, visits the store, interacts with the employees and assesses their ability to build a rapport with the customer in order to sell their products.
    article related to: mystery shopper, secret shopper

  • 17). The World of Mystery Shopping  By : Joseph Then
    There are thousands of individual firms, shopping malls, stores, restaurants, movie theaters, hotels, and other sales and customer oriented outfit out there. All vying for top of mind recall in becoming the shoppers’ choice.
    article related to: mystery shopper

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